https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF642Cdw-keeps-saying-offline/m-p/381778#M11642 <P>Hi, mminda822!<BR /><BR />So that the Community can help you better, we need to know exactly which version of macOS is running on your Mac along with how your printer and your Mac are communicating with each other (i.e. via a USB cable or via Wi-Fi). That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Wed, 10 Aug 2022 16:50:48 GMT Danny 2022-08-10T16:50:48Z https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF642Cdw-keeps-saying-offline/m-p/381777#M11641 <P>I have updated all of the software and firmware for the MF642Cdw and I still cannot print from my MAC</P> Wed, 10 Aug 2022 16:49:38 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF642Cdw-keeps-saying-offline/m-p/381777#M11641 mminda822 2022-08-10T16:49:38Z https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF642Cdw-keeps-saying-offline/m-p/381778#M11642 <P>Hi, mminda822!<BR /><BR />So that the Community can help you better, we need to know exactly which version of macOS is running on your Mac along with how your printer and your Mac are communicating with each other (i.e. via a USB cable or via Wi-Fi). That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, <A href="https://support.usa.canon.com/kb/index?page=home" target="_blank" rel="noopener">click HERE search our knowledge base</A> or find <A href="http://canon.us/SupportCF" target="_blank" rel="noopener">additional support options HERE</A>.<BR /><BR />Thanks and have a great day!</P> Wed, 10 Aug 2022 16:50:48 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/imageCLASS-MF642Cdw-keeps-saying-offline/m-p/381778#M11642 Danny 2022-08-10T16:50:48Z