MP990 printer connection to MacOS Monterey version 12.5

tsb_063 — Sat, 23 Jul 2022 19:10:35 GMT

I cannot get my Canon MP990 printer to connect to my Mac computer (Monterey version12.5). I updated the driver with no luck. Is there a specific driver that should be used?

Re: MP990 printer connection to MacOS Monterey version 12.5

Patrick — Fri, 29 Jul 2022 17:17:26 GMT

Hi tsb_063,

The PIXMA MP990 is not supported with macOS v12 (Monterey). The last version of OSX that was supported was v10.10 (Yosemite). You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

topic MP990 printer connection to MacOS Monterey version 12.5 in Printer Software & Networking

MP990 printer connection to MacOS Monterey version 12.5

Re: MP990 printer connection to MacOS Monterey version 12.5