https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420a-Printer-app-for-Windows-laptop/m-p/377748#M11359 <P><SPAN>Hi,</SPAN></P><P><SPAN>I recommend to have this issue looked at by our support team.&nbsp;</SPAN><SPAN>Canon does have a chat team that would be happy to assist you with this issue. Please click <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/ts-series-inkjet/pixma-ts6420a/pixma-ts6420a" target="_self">HERE</A>&nbsp;</SPAN><SPAN>and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.</SPAN></P><P><SPAN>We look forward to hearing from you</SPAN></P> Thu, 30 Jun 2022 19:46:24 GMT ArthurJ 2022-06-30T19:46:24Z https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420a-Printer-app-for-Windows-laptop/m-p/377233#M11341 <P>Hi, I am looking for printing via my windows laptop. I have a Canon TS6420a model printer. I am unable to add printer, from word document it shows as offline.</P><P>is there an app specific to Windows OS based laptops?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SravanReddy_0-1656194767137.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/34698i97FE6D3A28B65022/image-size/medium?v=v2&amp;px=400" role="button" title="SravanReddy_0-1656194767137.png" alt="SravanReddy_0-1656194767137.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SravanReddy_0-1656195741236.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/34699i897AF085F6763807/image-size/medium?v=v2&amp;px=400" role="button" title="SravanReddy_0-1656195741236.png" alt="SravanReddy_0-1656195741236.png" /></span></P> Sat, 03 Dec 2022 19:40:03 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420a-Printer-app-for-Windows-laptop/m-p/377233#M11341 SravanReddy 2022-12-03T19:40:03Z https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420a-Printer-app-for-Windows-laptop/m-p/377748#M11359 <P><SPAN>Hi,</SPAN></P><P><SPAN>I recommend to have this issue looked at by our support team.&nbsp;</SPAN><SPAN>Canon does have a chat team that would be happy to assist you with this issue. Please click <A href="https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/ts-series-inkjet/pixma-ts6420a/pixma-ts6420a" target="_self">HERE</A>&nbsp;</SPAN><SPAN>and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.</SPAN></P><P><SPAN>We look forward to hearing from you</SPAN></P> Thu, 30 Jun 2022 19:46:24 GMT https://community.usa.canon.com/t5/Printer-Software-Networking/PIXMA-TS6420a-Printer-app-for-Windows-laptop/m-p/377748#M11359 ArthurJ 2022-06-30T19:46:24Z