topic Re: Cannon Primxa 3620 Catalina/Mac in Printer Software & Networking

Cannon Primxa 3620 Catalina/Mac

tlc13 — Thu, 02 Jun 2022 15:00:11 GMT

Hello everyone,

I'm receiving the following message when I attempt to scan:

A required file is missing or corrupted, or settings are incorrect. Try the installation again.

I tried to reinstall but it gave me the message again.

Any help would be greatly appreciated!

tlc

Patrick — Wed, 08 Jun 2022 18:27:58 GMT

Hi tlc13,

Are you using your Canon PIXMA MG3620 wirelessly?
Or are you using it with a USB cable?

When you attempt to scan, are you using the IJ Scan Utility or the IJ Scan Utility Lite?

tlc13 — Wed, 08 Jun 2022 18:59:06 GMT

I'm using it wireless. I use the U Scan Utility.