topic Re: Canon MG 2522 Driver will not complete installation in Printer Software & Networking

Canon MG 2522 Driver will not complete installation

mycello1 — Wed, 13 Apr 2022 15:48:52 GMT

The driver fails to complete the printer connection on my Lenovo Ideapad 5 Pro. I have tried both of the steps in the manual to correct this - first unplugging and turning off the printer, and then restarting the computer and retrying the instillation from the beginning. Neither method has worked. What can I try next?

Re: Canon MG 2522 Driver will not complete installation

Patrick — Tue, 19 Apr 2022 19:39:52 GMT

Hi mycello1,

Reinstalling will resolve this issue. To do this, please follow these steps:

1. Press the Windows key on your keyboard and the letter R, then let both go.

2. In the Run window, please type CONTROL PANEL and click OK.

3. Click on View devices and printers (or Devices and printers, depending on your view).

4. Right click the Canon MG2500 series and left click on Remove device. Repeat until all MG25000's are removed.

5. Disconnect the USB cable.

6. Click Close to close that window.

7. In the upper left corner, click on Control Panel (or the Back button).

8. In Control Panel, click on Uninstall a program (or Programs and features, depending on your view).

9. Click once on "Canon MG2500 series MP Drivers" and then click Uninstall at the top.

10. Follow the on screen prompts to uninstall the driver. When you click Complete, the driver is uninstalled.

11. Once done, please reboot your computer.

When your computer restarts, we will reinstall:

1. Please use the following link:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg2522/pixma-mg2522?tab=drivers_downloads

2. Click the Select button next to "MG2522/MG2525 MP Drivers Ver.1.02 (Windows)".

3. Click the Download button. The drivers will download.

4. Once the download is complete, open your downloads folder. To access this, press CTRL and J, then let both go.

5. Double click "mp68-win-mg2500-1_02-ejs.exe" to begin the installation.

6. Follow the on screen prompts to reinstall, reconnecting the USB cable when prompted by the installation.

Once the installation has completed, please attempt to print.

Re: Canon MG 2522 Driver will not complete installation

mycello1 — Tue, 19 Apr 2022 22:46:14 GMT

Thank you so much! That worked, and I can use my printer now. I am so grateful.

Re: Canon MG 2522 Driver will not complete installation

PaPaFox — Tue, 14 Jun 2022 13:27:04 GMT

Tried that -several times - no joy. I have O/S-11, new HP computer. The Install "mp68-win-mg2500-1_02-ejs.exe" runs and detects the computer and goes to install, then after about 5-8 minutes the can't detect the printer appears and Install fails. "Settings" "Devices" does not see the printer, but does see the MG2522 Scanner!