topic Re: PSP - History and Favorites settings failed to load in Printer Software & Networking

PSP - History and Favorites settings failed to load

EduardoAlemao — Mon, 14 Mar 2022 16:54:06 GMT

Once again I can't load saved settings on Print Studio Pro.....

The message is as follow:

"The contents of the registered item could not be aplied. Do you want to clear the settings?" (print bellow)

And worse: PSP DO NOT remember the latest settings I have used.... It always start as a new printing session no matter what. The XML files are ok on their orogonal places: ˜/Library/ApplicationSupport/Print Studio Pro/V2/UserData/

Running latest version of MacOS Monterey 12.2.1. Latest PSP version: 2.2.3.0. Latest Lightroom Classic version 11.2. My printers are Canon PRO 2000 and PRO 4000. Tha Mac is a Mini Late 2018.

I have another MacMini (2014) with somewhat the same system (Monterey either) and everyting is ok there!

This is VERY ANNOYING.

Re: PSP - History and Favorites settings failed to load

jrhoffman75 — Mon, 14 Mar 2022 17:49:05 GMT

Have you authorized PSP for file and folder access in System Preferences->Security?

Re: PSP - History and Favorites settings failed to load

EduardoAlemao — Mon, 14 Mar 2022 20:05:57 GMT

I did . . . No luck.
Not sure if that is the correct path tough.

Re: PSP - History and Favorites settings failed to load

jrhoffman75 — Mon, 14 Mar 2022 21:30:06 GMT

The screenshot isn’t showing Files and Folders.

Re: PSP - History and Favorites settings failed to load

EduardoAlemao — Tue, 15 Mar 2022 09:51:50 GMT

Full Disk Access grants FIles and Folders all privileges! And no, it is not working!

Re: PSP - History and Favorites settings failed to load

jrhoffman75 — Tue, 15 Mar 2022 10:53:36 GMT

I just re-read your first posting. Latest version of PSP is 2.2.5. See the Pro-2000 support page.

Re: PSP - History and Favorites settings failed to load

EduardoAlemao — Tue, 15 Mar 2022 13:02:47 GMT

Thanls JR but I am giving up !
Lightroom Plug-in Manager lists PSP 2.2.3, but when I open it (File > Plug-in Extras > Canon PSP it is version 2.2.5 installed!

Canon software is crap!

Re: PSP - History and Favorites settings failed to load

jrhoffman75 — Tue, 15 Mar 2022 13:38:46 GMT

I had a similar experience. I deleted all traces of PSP and reinstalled 2.2.5 and then 2.2.5 showed up. But I don't know if that will address your problem. I can state that 2.2.5 works for me with Monterey .

Re: PSP - History and Favorites settings failed to load

EduardoAlemao — Tue, 15 Mar 2022 13:42:13 GMT

Will try that!

Re: PSP - History and Favorites settings failed to load

EduardoAlemao — Tue, 15 Mar 2022 14:10:17 GMT

Once again: deleted ALL Print Studio Pro traces from my Mac. Reinstalled PSP 2.2.5 and everything is the same.... Lr shows it as 2.2.3, and still no History or Favorites available.

Re: PSP - History and Favorites settings failed to load

jrhoffman75 — Tue, 15 Mar 2022 14:28:23 GMT

When you deleted did you also delete the plugin folders in Lightroom and Photoshop? And use the manual install method for the plugins?

Re: PSP - History and Favorites settings failed to load

EduardoAlemao — Tue, 15 Mar 2022 16:37:58 GMT

Yes, deleted everything including Plug-in Folder from old Ps, etc.
Manual installation, the one that already tricked everybody!
No luck.

Re: PSP - History and Favorites settings failed to load

EduardoAlemao — Fri, 18 Mar 2022 18:58:02 GMT

Well I did it!
Only way to do this is RESETING THE PRINT SYSTEM . . .
And install everything fresh again: PSP, drivers, etc.
But it works.