topic Re: PSElements Crashing on Mac in Printer Software & Networking

PSElements Crashing on Mac

canonsky — Mon, 31 Jan 2022 17:38:33 GMT

This may not directly involve Canon but someone else may have the problem with Elements and Canon's Print Studio Pro [PSP] and might offer a solution. When I use PSP and hit any key on the keyboard by accident after making a print, Elements freezes and I have to Force Quit the app which means losing all the editing, if I failed to save it. I have noticed this on Intel based and M1 based Macs. I have asked about this on the PS board but have received no response; I am hoping someone here may be able to suggest a reason this is happening. Thanks.

Re: PSElements Crashing on Mac

kvbarkley — Mon, 31 Jan 2022 19:42:47 GMT

Which version of elements? This has been a pretty common complaint on the Apple boards. AFAIK, Adobe has not yet addressed it.

I have had no issues with PSE 2021 and my M1.

Re: PSElements Crashing on Mac

canonsky — Mon, 31 Jan 2022 19:48:12 GMT

Hi, kvbadrkley,

Hi, kvbarkley,

I am using Elements 2020 (18.0). Today I had the same problem come up and I exited Print Studio Pro and found that Elements was still alive; I didn't have to force quit. So it could be that PSP itself is the issue. That workaround may be fine or not. Time will tell.

Thanks for helping.