topic Re: cannot attach PDF scanned document thru scanner feature using Outlook 365 Windows 10 in Printer Software & Networking

cannot attach PDF scanned document thru scanner feature using Outlook 365 Windows 10

Rickypt — Sat, 29 Jan 2022 17:19:39 GMT

i have a pimxa mx 922 multi function printer when i i try to send PDF Letter or document using the attach to feature i get this message failed to send email please check your email client setting and try again later. this started when i upgraded the computer from Windows 7 Pro to Windows 10 Pro i had tech support check all the settings on the printer updated drivers and checked the setting in the IJ utilities it does not work i am baffled Richard P Turner

Re: cannot attach PDF scanned document thru scanner feature using Outlook 365 Windows 10

Patrick — Mon, 31 Jan 2022 20:55:46 GMT

Hi Rickypt,

Because Outlook 365 is a web based email, scanning and attaching the resulting scan into an outgoing message is not supported. To attach a scanned PDF, please scan and save that PDF to your computer and then manually attach it to your outgoing message.

Re: cannot attach PDF scanned document thru scanner feature using Outlook 365 Windows 10

Rickypt — Tue, 01 Feb 2022 02:45:07 GMT

Patrick thanks for your response about my issue with outlook 365 which is a Microsoft office 365 program all our personal computers are windows 7 professional upgraded to windows 10 Professional My brothers computer does not the issue that i have with my computer all my machines run imap for my server for mail through Verizon which uses AOL Mail and outlook is the client mail handler his POP 3 same set up AOL is the mail handler and is client mail handler i can live with your instructions

Thanks Again