https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/my-S100-powershot-lense-will-not-retract/m-p/112595#M6153 <P>Well first try and determine if it is a mechanical problem, electrical or the firmware/software within it.</P><P>Does it even try to retract and stalls..error code ?</P><P>Go to your menu and do a "reset all&nbsp;" see if that helps.</P><P>You can also try rmoving the battery and holding the power button on for 60 seconds the try it again</P><P>Download and reinstall your firware from the Canon website</P><P>Hopefully one of those will help you before you need to send it in for service</P><P>&nbsp;</P> Sun, 31 Aug 2014 14:05:52 GMT John_ 2014-08-31T14:05:52Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/my-S100-powershot-lense-will-not-retract/m-p/112583#M6152 <P>hot to fix lense on the S100 that will not retract . thank you</P> Sun, 31 Aug 2014 13:38:47 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/my-S100-powershot-lense-will-not-retract/m-p/112583#M6152 cparis 2014-08-31T13:38:47Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/my-S100-powershot-lense-will-not-retract/m-p/112595#M6153 <P>Well first try and determine if it is a mechanical problem, electrical or the firmware/software within it.</P><P>Does it even try to retract and stalls..error code ?</P><P>Go to your menu and do a "reset all&nbsp;" see if that helps.</P><P>You can also try rmoving the battery and holding the power button on for 60 seconds the try it again</P><P>Download and reinstall your firware from the Canon website</P><P>Hopefully one of those will help you before you need to send it in for service</P><P>&nbsp;</P> Sun, 31 Aug 2014 14:05:52 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/my-S100-powershot-lense-will-not-retract/m-p/112595#M6153 John_ 2014-08-31T14:05:52Z