topic Re: No image appears when I take photo with Powershot A1200 in Point & Shoot Digital Cameras

No image appears when I take photo with Powershot A1200

spk — Wed, 13 Aug 2014 22:17:14 GMT

Re: No image appears when I take photo with Powershot A1200

Grazie — Thu, 14 Aug 2014 10:16:29 GMT

It would appear this has also happened to your KeyBoard output too?

Re: No image appears when I take photo with Powershot A1200

Mykolas — Sun, 17 Aug 2014 13:13:22 GMT

Hi spk!

Thank you for posting. I have a few questions to ask if you do not mind answering.

Does a "no image" message appear on the LCD or does the image simply turn out completely blank?
Also, when you press the Playback button to view images that have been recorded, are those blank as well?
Does pressing the MENU button display the menu on the LCD?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: No image appears when I take photo with Powershot A1200

spk — Mon, 18 Aug 2014 04:41:54 GMT

Hi Mike. Thanks for responding. Answers to your questions are as follows:

1. Completely blanks.

2. Also blank on playback

3. Yes I can see the menu on LCD

I haven't used this camera lately, but when I used it this spring it worked fine, and I can still view the pics I took then. Thanks for any help you can provide

Re: No image appears when I take photo with Powershot A1200

Mykolas — Tue, 19 Aug 2014 10:35:49 GMT

spk,

Please make sure the front of the lens is open and free from any obstructions. If the images taken are still completely blank, then the camera will need to be serviced. To start the repair process, you'll need to complete a Repair Request on our website.

You may also participate in the Canon Loyalty Program as well. The Canon Loyalty Program option allows you to replace your current camera for a discounted fee. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided. If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight. Let them know you have been working with online support and the Canon Loyalty Program was offered. Be sure to have your serial number for your camera at the time of your call.

Re: No image appears when I take photo with Powershot A1200

John_ — Tue, 19 Aug 2014 12:39:24 GMT

Since you can see the menus have you tried a "reset" yet? Also try taking the batteries out and holding the power on button "on" for at least 45 seconds.

Re: No image appears when I take photo with Powershot A1200

spk — Wed, 20 Aug 2014 03:49:37 GMT

Thanks John, I'll try that before I give up!