topic "Cannot log into Web service" error when tying to use Wifi to connect to Google Drive or Facebook in Point & Shoot Digital Cameras

"Cannot log into Web service" error when tying to use Wifi to connect to Google Drive or Facebook

kgehant — Sat, 09 Aug 2014 05:50:11 GMT

We have a relatively new Canon Powershot s120. Up until a few days ago, it worked just fine to connect to the Wifi and upload pictures to both Google Drive and Facebook. Now, every time I try to connect, I get a message "Cannot log into Web service"

I have already tried removing Google Drive from the Camera and re-adding it. I went into the Canon Image Gateway website and disconnected and then reconnected the service. That didn't do anything.

Would really appreciate any tips anyone has.

Thanks!

Re: "Cannot log into Web service" error when tying to use Wifi to connect to Google Drive

NigelD — Sun, 10 Aug 2014 12:50:25 GMT

Problem sorted - there is a new set of terms and conditions which came out on the 6th August.

You have to log in under your current user name & password and agree to them and it works again. I spent a frustrating hour doiung this until I found out that this had happened!

Re: "Cannot log into Web service" error when tying to use Wifi to connect to Google Drive

eddygil — Mon, 06 Nov 2017 16:51:45 GMT

I have tghe same problem with FB

Re: "Cannot log into Web service" error when tying to use Wifi to connect to Google Drive

tle — Fri, 29 Dec 2017 23:51:28 GMT

Re: "Cannot log into Web service" error when tying to use Wifi to connect to facebook

tle — Fri, 29 Dec 2017 23:53:52 GMT

@kgehant wrote:
We have a relatively new Canon Powershot s120. Up until a few days ago, it worked just fine to connect to the Wifi and upload pictures to both Google Drive and Facebook. Now, every time I try to connect, I get a message "Cannot log into Web service"

I have already tried removing Google Drive from the Camera and re-adding it. I went into the Canon Image Gateway website and disconnected and then reconnected the service. That didn't do anything.

Would really appreciate any tips anyone has.

Thanks!

Re: "Cannot log into Web service" error when tying to use Wifi to connect to facebook

muromoto — Tue, 24 Sep 2019 04:55:08 GMT

I found this post very late, and I see there wasn't a public post for the solution perhaps? Reading through it gave me some sort of idea that ended up working for me.

For those coming across this now:

-Login to Canon iMage Gateway.

-Choose the camera you are trying to get files from.

-Choose Web service settings.

-Choose the settings option for which service you are having trouble connecting to. In my case Google Drive.

-Cancel access settings.

-Update Web service settings on the camera. (After pressing the share icon to choose service menu).

-Update service on Canon iMage Gateway. (Ie: logging in with updated credentials in my case).

-Update Web service on camera again.

You should now be able to upload photos again. 🙂