topic Canon PowerShot ELPH 320 IS WIFI problem in Point & Shoot Digital Cameras

Canon PowerShot ELPH 320 IS WIFI problem

Anonymous — Sat, 02 Nov 2013 01:05:46 GMT

Why does the camera keep disconnecting from my PC running Norton 360 when using wireless LAN unless I disable Smart Firewall?

Re: Canon PowerShot ELPH 320 IS WIFI problem

Richard — Tue, 05 Nov 2013 00:39:44 GMT

Hi KeithWeisshar,

I suspect that the Smart Firewall doesn't recognize your camera and is restricting it's access accordingly. I recommend contacting Norton for assistance in allowing the Smart Firewall to admit access from your PowerShot ELPH 320 IS.

Re: Canon PowerShot ELPH 320 IS WIFI problem

Cla — Fri, 07 Mar 2014 23:06:17 GMT

I've spent a couple of ours trying to figure this out. And I finally found the solution!

First of all you need to assign a static IP address to the camera. Do this in your router's admin interface.

Open Norton. I have Internet Security, but it's probably the same in 360...

Go to the Advenced page and open the Network Security Map.

Find your camera among the listed devices and click it. Change network with the dropdown list if you can't find it.

Click the lower [Edit] link and set FULL TRUST and check "Exclude from IPS scanning".

Click OK and now it should work! At least it did it for me!

Hope this helps you!

-C