https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/Canon-G15-loading-to-computer/m-p/10665#M393 <P>Cans,</P><P>&nbsp;</P><P>The software that is used to connect to the PowerShot G15 is called Camera Window.&nbsp; You can also look for ImageBrowser as well.&nbsp; Other programs that may be running you can check for could include PhotoShop or iPhoto, so you may want to look for these too.</P><P>&nbsp;</P><OL><LI>Do you have any of these installed on your Mac?</LI><LI>What version of the Mac OS are you running?</LI><LI>Have you installed the software CD that came with the camera?</LI></OL><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P> Tue, 08 Jan 2013 14:11:04 GMT Mykolas 2013-01-08T14:11:04Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/Canon-G15-loading-to-computer/m-p/9143#M392 <P>When trying to load my photos from the camera to the Mac I get a message that says: "Connection software for another Canon camera is already running. &nbsp;The softwre cannot be installed." &nbsp; I do have another Canon camera... &nbsp;what is the software that I should be turning off ..? &nbsp;</P><P>Is this my issue?</P><P>Thanks.</P> Sat, 29 Dec 2012 02:33:44 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/Canon-G15-loading-to-computer/m-p/9143#M392 Cans 2012-12-29T02:33:44Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/Canon-G15-loading-to-computer/m-p/10665#M393 <P>Cans,</P><P>&nbsp;</P><P>The software that is used to connect to the PowerShot G15 is called Camera Window.&nbsp; You can also look for ImageBrowser as well.&nbsp; Other programs that may be running you can check for could include PhotoShop or iPhoto, so you may want to look for these too.</P><P>&nbsp;</P><OL><LI>Do you have any of these installed on your Mac?</LI><LI>What version of the Mac OS are you running?</LI><LI>Have you installed the software CD that came with the camera?</LI></OL><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P> Tue, 08 Jan 2013 14:11:04 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/Canon-G15-loading-to-computer/m-p/10665#M393 Mykolas 2013-01-08T14:11:04Z