Mac & New PowerShot SX510 HS - HELP!

northwetmossbac — Tue, 15 Oct 2013 22:06:54 GMT

Just purchased a new PowerShot SX510 HS in hopes of being able to send my pics to my Mac computer wirelessly. Sounds simple, it **should** be simple.....?? On page 27 of the instruction booklet (yes, I opened and read them!) it instructs me to go to Canon website and download the camera software - check! I selected correct operating system, agreed to the terms, and clicked download. Download took all of 10 -15 seconds. Next, I double clicked on the download to move to Step 2 in the instructions, the "Easy Download." This is where the problem lies.....nothing happened when I double clicked. I got a quick "flinch" on the screen, then nothing. Wondering if all of you Mac-savvy wonders might know what I have clicked, or need to un-click, to get this to run?? I've gone through and restarted Safari, cleared cookies, cleared history, etc etc. Even called Canon who told me to call Apple! I'm sure that it's not that difficult.....I just don't know what I'm missing......... Any help greatly appreciated!

Re: Mac & New PowerShot SX510 HS - HELP!

Richard — Mon, 21 Oct 2013 21:08:52 GMT

Hi Northwetmossbac:

For assistance with the Wi-Fi connection to your computer, there are a couple of things to try.

1- If you have a separate, non-Safari browser, I recommend using that.

2- If this doesn't resolve the issue, please Contact us.

topic Re: Mac & New PowerShot SX510 HS - HELP! in Point & Shoot Digital Cameras

Mac & New PowerShot SX510 HS - HELP!

Re: Mac & New PowerShot SX510 HS - HELP!