https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34663#M2170 <P>Yes, that first previous reply was for you. I tried it first and it worked with no problem.&nbsp;</P><P>Thanks again,</P><P>Matt</P> Mon, 22 Jul 2013 01:25:12 GMT nightwings 2013-07-22T01:25:12Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34159#M2164 <P>When I connected my new XS500 IS to my MacBook pro, the Canon device box opened, then gave the "no camera found" message. The camera works with my old MacBook (Snow Leopard) and my old Canon GS7 works perfectly with both computers. I just installed the software, so believe the updates have been done. I removed the memory chip and installed in the Pro and the pictures downloaded fine. Any suggestions?</P> Thu, 18 Jul 2013 14:12:05 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34159#M2164 nightwings 2013-07-18T14:12:05Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34541#M2165 <P>Try this.&nbsp; Connect your camera to your Macbook and turn it on.&nbsp; Next, go to your applications list and open Image Capture.&nbsp; On the left side of your screen you should see a list of any devices you have connected to your Mac, and your camera should be listed there.&nbsp; Select your camera from the list, and from there you should be able to transfer images, etc., from your camera, although you may have to tweak the application's settings.</P> Sun, 21 Jul 2013 06:42:03 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34541#M2165 fyigmo63 2013-07-21T06:42:03Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34567#M2166 <P>Hi nightwings!</P><P>&nbsp;</P><P>Please download the update to CameraWindow DC 8.9.1 and ImageBrowser EX 1.1.0 from the Canon USA website.&nbsp; The link below will take you to the download page:</P><P>&nbsp;</P><P><A target="_self" href="http://www.usa.canon.com/cusa/support/consumer/digital_cameras/other_powershot/powershot_sx500_is#DriversAndSoftware">PowerShot SX500 IS</A></P><P>&nbsp;</P><P>This will ensure that the software is up to date.&nbsp; CameraWindow should now be able to connect to both cameras.</P><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P> Sun, 21 Jul 2013 14:06:41 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34567#M2166 Mykolas 2013-07-21T14:06:41Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34585#M2167 <P>Yes, that did work for downloading, so I don't have to remove the SD chip and load it from it.</P><P>Thanks</P> Sun, 21 Jul 2013 15:31:25 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34585#M2167 nightwings 2013-07-21T15:31:25Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34587#M2168 <P>Thanks, the update did solve the problem and the program is starting up as it should, although the device still does not show up in my "Finder" or on my desk top.</P><P>Thanks!</P> Sun, 21 Jul 2013 15:35:46 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34587#M2168 nightwings 2013-07-21T15:35:46Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34637#M2169 <P>Again, try selecting your camera as a device in Image Capture.&nbsp; It's not a guaranteed solution, but based on past experience it should work.</P> Mon, 22 Jul 2013 00:03:21 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34637#M2169 fyigmo63 2013-07-22T00:03:21Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34663#M2170 <P>Yes, that first previous reply was for you. I tried it first and it worked with no problem.&nbsp;</P><P>Thanks again,</P><P>Matt</P> Mon, 22 Jul 2013 01:25:12 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34663#M2170 nightwings 2013-07-22T01:25:12Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34709#M2171 <P>Gotcha, and de nada....<IMG border="0" src="https://community.usa.canon.com/t5/image/serverpage/image-id/2143iC518826BE228E210/image-size/original?v=mpbl-1&amp;px=-1" title="Thumbs up" align="middle" alt="Thumbs up" /></P> Mon, 22 Jul 2013 06:47:29 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/quot-no-camera-found-quot-when-Powershot-SX500-IS-is-connected/m-p/34709#M2171 fyigmo63 2013-07-22T06:47:29Z