topic Re: I have a Canon Powershot G2 camera but my laptop does not recognize the device when I connect it in Point & Shoot Digital Cameras

I have a Canon Powershot G2 camera but my laptop does not recognize the device when I connect it.

JGH1 — Sat, 29 Jun 2013 22:39:12 GMT

Re: I have a Canon Powershot G2 camera but my laptop does not recognize the device when I connect it

fyigmo63 — Sun, 30 Jun 2013 05:54:04 GMT

What kind of computer are you using, which operating system do you have? Also, have you downloaded the latest driver from Canon's support web site?

Re: I have a Canon Powershot G2 camera but my laptop does not recognize the device when I connect it

JGH1 — Sun, 30 Jun 2013 14:27:36 GMT

Hi - I have Windows 7(x64) and yes...I did download all the latest drivers but it didn't work. The error message still said "device not recognized".

Re: I have a Canon Powershot G2 camera but my laptop does not recognize the device when I connect it

fyigmo63 — Mon, 01 Jul 2013 00:14:18 GMT

Next thing then would be to ensure that your camera/USB device is installed correctly. Click here to view Microsoft's web page on this subject. After installing the USB device, restart your computer. See if that doesn't do the trick. If not, we can go from there.