topic Re: Cant connect phone to. Camera in Point & Shoot Digital Cameras

Can't connect PowerShot SX430 IS to phone

MO1 — Tue, 13 Aug 2024 13:40:28 GMT

Ive. Been using. The canon app for. Years, now suddenly it doesn't work.

I reset everything, load the app again, and reboot my phone, bit nothing, the WiFi is the same, on both chosen, i do step by step... But i cant get my phone to register the camera

Re: Cant connect phone to. Camera

Stephen — Mon, 12 Aug 2024 13:11:42 GMT

Hello.

We'll need more info to be able to offer you the help you need.

1. Which camera are you using?
2. Which mobile device are you using, and what version of iOS or Android does it have on it?

If there are any other details you think might be helpful at all, please include them!

Thank you!

Re: Cant connect phone to. Camera

MO1 — Mon, 12 Aug 2024 16:37:44 GMT

Canon powershot SX430IS

PHONE

HUAWEI P30lite

EMU version 12.0.0

Re: Cant connect phone to. Camera

Stephen — Mon, 12 Aug 2024 16:55:31 GMT

Thanks for the updated information!

We're Canon USA.

That camera was never sold in the US, and Huawei products are banned here.

This means Community members are welcome to chime in to offer assistance, but Canon USA cannot help. If you're outside the US and need help, we recommend contacting Canon in your country or region by visiting https://global.canon/en/support