topic Re: Canon Powershot V10 webcam audio issue in Point & Shoot Digital Cameras

Canon Powershot V10 webcam audio issue

Jamilroach — Mon, 19 Feb 2024 21:33:27 GMT

Audio recording is fine onto the SD card. However when recording via webcam audio comes out all garbled - especially with music (voice is intelligible). I have this on both windows and Mac so it is probably not a driver issue? Is there a setting I am missing?

Re: Canon Powershot V10 webcam audio issue

John_Q — Wed, 21 Feb 2024 23:25:36 GMT

Hello Jamilroach,

There are some additional things we would need to know to help with troubleshooting this issue. I would actually suggest contacting support over the phone for further assistance. Their phone number is 1-800-652-2666 and are available Monday - Friday from 9:00 am to 9:00 pm EST.

Re: Canon Powershot V10 webcam audio issue

Jamilroach — Fri, 23 Feb 2024 09:50:03 GMT

Thanks for the reply can you list out the questions here it is not convenient for me to call in. Is there is some noise cancelling algorithm when recording over a webcam that prioritizes voice recording? As voice seems to get recorded my but music is distorted.