topic Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract in Point & Shoot Digital Cameras

PowerShot SX740 HS Won't Turn On, Lens Won't Retract

osikjovy — Wed, 28 Jun 2023 12:48:16 GMT

I have a canon powershot SX740 HS, I was taking pictures and it suddenly powered off, but the lens did not go back inside the camera and it won’t turn back on. How can I fix this? The camera is in good condition, nothing has happened to it, so I don’t know why this happened.

Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract

normadel — Wed, 28 Jun 2023 21:04:16 GMT

Is the battery drained? Charge it. What happens?

Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract

osikjovy — Wed, 28 Jun 2023 22:55:33 GMT

I charged the battery yesterday til full. I took it out and put it back inside the camera, but the camera still wouldn’t work. I charged the battery again to see if there’s something wrong, and it said that the battery is not full anymore even though it wasn’t used. I charged it again this morning and it did the same thing. Every time it says that the battery is full, and I charge it back, it says that it’s not full anymore, but it was never used.

Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract

normadel — Wed, 28 Jun 2023 23:56:37 GMT

Get another battery. It sounds suspicious. There are cheaper alternatives to genuine Canon ones to test with. This way, if the camera is the problem you'll know without much expense.

Is the camera still under warranty? You could just send it to Canon.

Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract

osikjovy — Thu, 06 Jul 2023 13:20:15 GMT

Thank you. I’ve been out if town lately, but when I get the time to fix it, I will let you know if it works.

Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract

joneefitz — Fri, 07 Jul 2023 15:59:30 GMT

Hi I am currently dealing with this. I was filming yesterday and I kept getting errors on having to restart my camera and/or remove the battery. Then it turned off and the lens is still out and now it wont turn back on. I just ordered a new battery and hopefully this is the solution to this problem because I cannot find any solutions and help at bestbuy and other tech stores besides getting a new camera. Ill keep you updated if the battery fixes it.

Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract

imjustme — Mon, 07 Aug 2023 00:19:41 GMT

I am also having the same problem...as far as it shutting off. When it first happened I thought maybe the battery was bad. I bought a couple cheap batteries on amazon...and those would also only last maybe 10 minutes. I sent them back, and bought the real deal 65.00 canon battery. It is having the same problem...only lasting a few minutes, even when its fully charged...all my batteries are doing the same. So must be the camera. Anyone know what might be the problem? Thank you

Re: PowerShot SX740 HS Won't Turn On, Lens Won't Retract

cronopio14 — Sun, 27 Aug 2023 16:03:24 GMT

my sx740hs stop turning on and it isn't a battery problem. Tried 2 fully charged and nothing happened.
Before this happened I got a very suspicious question asking whether was I using a cannon original battery with some warnings.