Need help adding device to Canon ELPH 320 HS

kelly1010 — Sat, 25 May 2013 18:05:30 GMT

I just bought a Canon ELPH 320 HS. I am having trouble adding my laptop as a device. I have Windows 8, and I downloaded what I thought was the windows 8 compatible version of Canon Picture Window. All of the settings in my control panel seem to be correct as far as media sharing, etc.

Here are the steps I've been taking. Please tell me if I'm doing something wrong.

I touch the internet icon

Then the computer icon

Click Add a device

Our wireless connection shows up, so I select that, I enter our network password and

then my laptop shows up and I select that.

And at this point it says connected to Kelly's Laptop, and has that spinning circle. It takes forever to connect. And then I get a communication error/connection failed error.

Please tell me what I'm doing wrong! Thanks!! The wifi was one of the main reasons why I bought this camera. It will be a huge disappointment if it doesn't work.

Re: Need help adding device to Canon ELPH 320 HS

Mykolas — Wed, 29 May 2013 11:51:41 GMT

Hi kelly1010!

The instructions for setting this up also mention needing to make some changes to the Windows Firewall settings. Certain ICMP Inbound Echo Requests and UPnP services must be enabled. You mentioned you have been through the necessary Control Panel options already. Did you also enable these in the Windows Firewall settings?

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topic Need help adding device to Canon ELPH 320 HS in Point & Shoot Digital Cameras

Need help adding device to Canon ELPH 320 HS

Re: Need help adding device to Canon ELPH 320 HS