topic Re: Can't update G7X II, menu items missing in Point & Shoot Digital Cameras

Can't update G7X II, menu items missing

Jurjeng7 — Sat, 23 Jul 2022 12:19:35 GMT

I'm trying to update my camera but sthe steps and video's I found online explain that I should go to settings and then go to firmware but I seem to be missing a few menu items compared to what I found online.

When I try to connect my camera to my phone I have to update the firmware..

I bought the phone on vacation in Australia and now I'm in Europe so I can't really go back to the store.

Any ideas?

Re: Can't update G7X II, menu items missing

jrhoffman75 — Sat, 23 Jul 2022 12:32:44 GMT

I don’t have that camera, but on a lot of cameras the menu screens are truncated if you aren’t in a creative mode like P, Tv, etc.

Re: Can't update G7X II, menu items missing

Jurjeng7 — Sat, 23 Jul 2022 13:33:59 GMT

Hello John,

Thanks for you reply. I tried this but I got the same menu.

Re: Can't update G7X II, menu items missing

jrhoffman75 — Sat, 23 Jul 2022 14:12:36 GMT

Hi.

Looks like you need to switch to the blue Playback menu screen:

Re: Can't update G7X II, menu items missing

shadowsports — Sat, 23 Jul 2022 14:22:35 GMT

Greetings,

As John eluded, put your camera into "M" manual mode. This will allow all menus to display.

Re: Can't update G7X II, menu items missing

Jurjeng7 — Sun, 24 Jul 2022 06:16:18 GMT

Thank you!

For those from the future who also have this problem: Wether it was on auto or not didn't matter. I had to turn it off, then press the playback button (without turning it on) then click on menu and there it was. It would not appear when I turned the camera on first and then pressed the playback button.