https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/PowerShot-SD1100-IS-Problem/m-p/368092#M15718 <P>Hi,</P><P>The lens error message pops up when there is a mechanical issue with the lens mechanism. Unfortunately this camera is too old to be serviced but you should be able to get a discount on updating the unit through the Canon Upgrade Program at (800)385-2155 M-S 9am-9pm EST.</P> Fri, 08 Apr 2022 05:02:15 GMT Mark35mmF2 2022-04-08T05:02:15Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/PowerShot-SD1100-IS-Problem/m-p/367724#M15699 <P>I have an older Canon camera that I had not used for a while. I tried using it recent, but started having a lens problem where the lens would not retract when I try to turn off the camera. Subsequent tries resulted in the following message popping up on the screen.</P><P>"Lens error, restart camera"</P><P>I don't know how to restart the camera. Does anyone know how I should proceed to get this matter resolved?</P> Mon, 04 Apr 2022 19:03:35 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/PowerShot-SD1100-IS-Problem/m-p/367724#M15699 elramsay 2022-04-04T19:03:35Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/PowerShot-SD1100-IS-Problem/m-p/368092#M15718 <P>Hi,</P><P>The lens error message pops up when there is a mechanical issue with the lens mechanism. Unfortunately this camera is too old to be serviced but you should be able to get a discount on updating the unit through the Canon Upgrade Program at (800)385-2155 M-S 9am-9pm EST.</P> Fri, 08 Apr 2022 05:02:15 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/PowerShot-SD1100-IS-Problem/m-p/368092#M15718 Mark35mmF2 2022-04-08T05:02:15Z