topic Canon PowerShot SX620 HS need help fixing in Point & Shoot Digital Cameras

Canon PowerShot SX620 HS need help fixing

1txcanon — Sat, 19 Mar 2022 09:42:28 GMT

I have a near brand new Canon PowerShot SX620 HS that got set aside a few years ago shortly after I bought it.

It needs the battery / camera card compartment door fixed on it. It will not shut. It looks like the little orange piece connected to the door spring is bent preventing it.

I think the camera is worth saving cause its in perfect shape other than the compartment door not shutting.

What is the best way to go about fixing a problem like this ?

thank you,

Re: Canon PowerShot SX620 HS need help fixing

Mark35mmF2 — Tue, 22 Mar 2022 06:47:45 GMT

Hi there,

You can setup a repair request online below:

https://www.usa.canon.com/internet/portal/us/home/support/service-repair

Re: Canon PowerShot SX620 HS need help fixing

1txcanon — Tue, 26 Apr 2022 21:30:16 GMT

I need proof of purchase which means I have to find it.

Can Canon tell me where and when I bought this if I give them a serial number?

That would help narrow down where to look.

thank you,

Re: Canon PowerShot SX620 HS need help fixing

Tronhard — Wed, 27 Apr 2022 03:32:32 GMT

Some may say I am over-fastidious, but I keep the boxes my gear came in (they live in them when not in use) and in each box I have the receipt. I also keep an Excel worksheet with the make, model, serial #, place and date of purchase and receipt number. It's worth the effort if you have to do a claim on anything, and it also helps with insurance. Years ago I was burgled and the thieves stole a bunch of stuff. With all that detail the insurance company paid up without a whimper.