topic Re: my powershot ELPH 360 HS will not connect to Mac OS El Capitan in Point & Shoot Digital Cameras

my powershot ELPH 360 HS will not connect to Mac OS El Capitan

jbsylvester — Mon, 02 May 2016 07:06:24 GMT

My canon powershot elph 360 hs will not connect to my router. I select my router SSID and enter what I know to be the correct password, But i searched and never finds it. Anyone have any suggestions? I am running mac OS El Capitan.

Re: my powershot ELPH 360 HS will not connect to Mac OS El Capitan

Richard — Wed, 04 May 2016 19:38:25 GMT

Hi Jbsylvester,

When they created El Capitan, Apple changed the way that Wi-Fi is accessed. Because of this, the current version of the Canon CameraWindow does not support a wireless connection with the Mac El Capitan operating system. Canon is aware of this issue and is working on a solution. Unfortunately, no estimate is available regarding the arrival of a replacement version of the Canon CameraWindow. I regret the difficulty this causes.

You may still transfer images and movies using a USB cable. Your camera will accept a mini-b to USB cable. The USB terminal is located on the right side of the camera (as you're holding it to take a photo) under a small door.

Re: my powershot ELPH 360 HS will not connect to Mac OS El Capitan

jbsylvester — Thu, 05 May 2016 00:05:26 GMT

Exactly the info I was looking for. It is other wise a great camera, and I'll wait.

Re: my powershot ELPH 360 HS will not connect to Mac OS El Capitan

SuzeAlex — Sun, 08 May 2016 14:15:13 GMT

El Captain had been out for 4 months when you relased this camera 4 months ago. This is taking too long. Please elevate this issue.

Re: my powershot ELPH 360 HS will not connect to Mac OS El Capitan

austincameraguy — Mon, 06 Feb 2017 22:15:39 GMT

It's now been seven months and there still isn't a solution.

Re: my powershot ELPH 360 HS will not connect to Mac OS El Capitan

BergensMom — Thu, 02 Dec 2021 17:55:44 GMT

Having this SAME ISSUE with Catalina. Wondering if you never fixed it???