topic Unidentified Image Error Message in Point & Shoot Digital Cameras

Unidentified Image Error Message

ashleyzinhobl — Thu, 06 May 2021 15:14:29 GMT

When I view the pictures on my card that are on my SD card I am getting a message below the photo saying unidentified image. Some of them you can't see the preview of the photo either. Is there a way to fix this? When I upload them to my phone they come out with greyed out boxes on top or a lot of colors.

Re: Unidentified Image Error Message

Porcha — Thu, 06 May 2021 15:26:09 GMT

Hi,

Thank you for your inquiry, and welcome to the Canon Forums.

We appreciate your participation, however, for the community to best assist you can you provide us with the model name of your camera?

If you live outside the United States, please visit: https://global.canon and select your country or region for your support needs.

Re: Unidentified Image Error Message

ashleyzinhobl — Thu, 06 May 2021 15:29:20 GMT

Hi, I have a powershot SX530 HS

Re: Unidentified Image Error Message

Waddizzle — Thu, 06 May 2021 17:13:49 GMT

Were all of the image files created by this cameras? Have you stored or copied any files onto the memory card?

Re: Unidentified Image Error Message

Waddizzle — Thu, 06 May 2021 17:15:30 GMT

@ashleyzinhobl wrote:
Hi, I have a powershot SX530 HS

What brand, size, and type of memory card are you using?

Did you format it in the camera prior to first use?

Are you using a full size memory card or a micro SD card with an adapter?

Re: Unidentified Image Error Message

ashleyzinhobl — Thu, 06 May 2021 17:21:36 GMT

Thanks for your help! It's a micro SD. The camera was the one who took all of the images. I didn't format it but they didn't do this right when I first took them. It happened after a while of them being stored on the SD card.

I'm trying to use a recovery software but I'm scared to pay the money for it not to work.

Re: Unidentified Image Error Message

kvbarkley — Thu, 06 May 2021 18:07:52 GMT

MicroSD's are bad Juju. Always use a full size card in the camera.