topic Re: Canon PowerShot SX720 HS in Point & Shoot Digital Cameras

Canon PowerShot SX720 HS

TSeibel — Thu, 22 Oct 2020 13:03:46 GMT

I have a Canon PowerShot SX720 HS that will not connect to my computer any longer. I have Windows 10. I even tried deleting my computer from the camera and reentering but it searches and comes back with "connection failed". Until yesterday, it had no issue connecting. Any help is appreciated.

Re: Canon PowerShot SX720 HS

BurnUnit — Thu, 22 Oct 2020 18:05:03 GMT

Is there any chance that Win10 or some other software has auto-updated in the last day or two?

Re: Canon PowerShot SX720 HS

kvbarkley — Thu, 22 Oct 2020 19:17:18 GMT

Are you using a USB charging cable instead of a full USB data cable?

Re: Canon PowerShot SX720 HS

TSeibel — Thu, 22 Oct 2020 19:25:37 GMT

My apologies for not being clear. I am connecting via WIFI

Re: Canon PowerShot SX720 HS

TSeibel — Thu, 22 Oct 2020 19:26:32 GMT

It is possible as I found my computer had rebooted the other day. What might I check, that could have changed, to cause this?

Re: Canon PowerShot SX720 HS

BurnUnit — Thu, 22 Oct 2020 21:10:44 GMT

You might consider doing a System Restore which will return Win10 settings to a point prior to any recent updates. If your camera connects properly after doing so it points to the software update(s) as being the most likely suspect(s).