topic Camera Connect keeps stopping in Point & Shoot Digital Cameras

Camera Connect keeps stopping

ZenWild — Wed, 26 Aug 2020 00:06:12 GMT

I have a Powershot SX740 HS. I ave been using Camera Connect on my old Moto G6 without a hitch for a few months. Just got a new phone, Moto G7 Play, and the Camera Connect app stops working. I was able to get a few shots, but now is not working. I have deleted and reinstalled the app 3 times, I restarted my phone before each install, and, I have also disconnected the camera from the Bluetooth and reconnected. But, before I can complete the pairing it stops and I get the message "Camera Connect keeps stopping" with options App Info, Close app, and Send feedback. I appreciate any help. - Thanks

Re: Camera Connect keeps stopping

Nick2020 — Wed, 26 Aug 2020 07:16:29 GMT

Hi ZenWild,

Thanks for checking in with us.

That camera is not one we support by forum, so if you don't get a reply from someone in the community you may wish to give us a call. You can reach our phone support line by calling us at (800)652-2666 on M-F from 9am-7pm EST.

Re: Camera Connect keeps stopping

ZenWild — Wed, 26 Aug 2020 16:01:59 GMT

Thanks Nick2020 - I spoke with support yesterday. We tried a few different things but weren't able to get the bluetooth function to work.