topic Help!! Cannot use SX280-HS to transfer pictures in Point & Shoot Digital Cameras

Help!! Cannot use SX280-HS to transfer pictures

staaal — Thu, 21 May 2020 14:59:12 GMT

I have a new MacBook Pro and it seems that the computer will not recognize the camera. I'm using the cable that plugs into the camera and has a USB plug at the other end. I have to use a USB to USB-C connecter so that I can plug this into the laptop. The original CD disc, Digital Camera Solution Disk cannot be used since the new computer does not have a disc drive. The Cannon site does not have this software available. Any ideas.

Jerry

Re: Help!! Cannot use SX280-HS to transfer pictures

rs-eos — Thu, 21 May 2020 15:36:50 GMT

It appears that the newer MacBook Pros come with a USB-C to SD card reader cable. Have you tried removing your camera's SD card and trying that out?

Re: Help!! Cannot use SX280-HS to transfer pictures

staaal — Thu, 21 May 2020 16:03:57 GMT

I do not remember my macbook pro coming with a usb-c to SD card reader cable. Stay tuned while I look for this, possibly asking my friends if they have one, or I have to buy one.

Thanks

Re: Help!! Cannot use SX280-HS to transfer pictures

alexpilion — Sat, 23 May 2020 17:22:33 GMT

Using a USB Type C connector means it is an USB 3.0 controller trying to connect to the camera;
I had better luck on using legacy USB devices with recent laptops by connecting them to an hub like this one

https://www.trust.com/it/product/21320-oila-usb-c-to-4-port-standard-usb-2-0-hub-(type-a)

rather then directly to the laptop port since backward compatibility for builtin USB ports often is only with USB 2.1 devices