topic Re: SX60HS in Point & Shoot Digital Cameras

SX60HS

vetchr — Tue, 28 Apr 2020 17:10:55 GMT

I haven't used my camera in a while. The camera is 6 years old but last used it in February. I brought it out a few days ago and it worked fine then today I shot some pictures and I get the error "unidentified image" any suggestions. I've turned it off and on, changed the battery.

Re: SX60HS

John_ — Tue, 28 Apr 2020 17:20:22 GMT

Try a different full-sized SD card,( not one of those micro SD's in an adapter). You can also try reformatting your current SD card if you do not have another full size one and also do a reset to defaults thru the settings menu

Re: SX60HS

vetchr — Tue, 28 Apr 2020 22:40:28 GMT

Thank you I will try that. Have to get another card.

Re: SX60HS

Tim — Wed, 29 Apr 2020 00:01:45 GMT

hello vetchr,

I understand you are seeking support for your PowerShot SX60 HS. At this time we do not have electronic support avialable for this equipment. We regret any inconvenience that this may cause you.

For support on this product, please call 1-800-652-2666 and follow the prompts for Technical Support. Agents are available during the following times. All times EST, excluding holidays.

Cameras - PowerShot -- 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm