topic Re: Powershot SX510 HS Date/Time error when trying to update for the new servlce. in Point & Shoot Digital Cameras

Powershot SX510 HS Date/Time error when trying to update for the new servlce.

skier150 — Wed, 15 Apr 2020 16:55:29 GMT

Everyting was working fine up until the service was cancelled. I was using the Image Transfer to transfer images to my PC via WiFI. Now it does not work at all. I read somwhere that I needed to update in the transfer menu on the phone. When I try to do that, I continuously get a SET DATE/TIME message. I have set and reset the date/time and the does not help at all. Please help me get the ability to transfer images to my PC via WiFi. It is literally the reason I purchased this camera.

Re: Powershot SX510 HS Date/Time error when trying to update for the new servlce.

skier150 — Mon, 20 Apr 2020 16:47:33 GMT

Bump for a an answer...

Re: Powershot SX510 HS Date/Time error when trying to update for the new servlce.

skier150 — Sun, 26 Apr 2020 01:18:46 GMT

Hello... Canon... still looking for an answer. It is a shame that you are not even bothing to reply in any fashion. There are a lot of us on here that need a solution to this. I hope your silence means that you are diligently working on this.

Re: Powershot SX510 HS Date/Time error when trying to update for the new servlce.

Tim — Sun, 26 Apr 2020 02:01:46 GMT

skier150,

I understand you are seeking support for your PowerShot SX510 HS. At this time there is no online support for this product. For support on this product, please call 1-800-652-2666 and follow the prompts for Technical Support. Agents are available during the following times. All times EST, excluding holidays.

Cameras - PowerShot -- 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm

Re: Powershot SX510 HS Date/Time error when trying to update for the new servlce.

skier150 — Sun, 26 Apr 2020 02:50:03 GMT

@Tim wrote:
skier150,

I understand you are seeking support for your PowerShot SX510 HS. At this time there is no online support for this product. For support on this product, please call 1-800-652-2666 and follow the prompts for Technical Support. Agents are available during the following times. All times EST, excluding holidays.

Cameras - PowerShot -- 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm

So I can pay $15.00 for you guys to tell me that you don't support my camera? This is not online support, it is community support. There are TONS of people on here looking for a solution for this mess that you created, and it is not limited to the SX510. Take a look at the reviews on the app that you created and you will also see many people that are frustrated with this mess. This is completely unacceptable. I have several Canon cameras, a Canon printer, and Canon scanner, but if this is the direction Canon is heading, there will be no future purchases. The way this mess has been handled since 3/31 is beyond unprofessional. If Canon did this to try and force people to buy a new device, it is backfiring big-time.

Re: Powershot SX510 HS Date/Time error when trying to update for the new servlce.

skier150 — Fri, 05 Jun 2020 16:21:25 GMT

Looking for a new brand of camera now, one that has supports WiFi from a manufacturer that does not scew its loyal customers. Once my Canon printer and scanner die, I will be moving to other brands as well. Plain and simple and to the point... you SUCK Canon!!