Canon PowerShot S3IS lens does not open, shows message "lens error - restart" even with new batterie

curtgrubb — Thu, 04 Apr 2013 14:44:12 GMT

Re: Canon PowerShot S3IS lens does not open, shows message "lens error - restart" even wit

Mykolas — Mon, 08 Apr 2013 11:27:07 GMT

Hi curtgrubb,

Since your PowerShot S3 IS still displays the error after replacing the batteries, then it will need to be serviced. To start the repair process, you'll need to complete a Repair Request on our website.

If the camera is more than a year old, you may participate in the Canon Loyalty Program instead. The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping. The unit offered through this program carries a 90 day warranty. The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.

If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight. Let them know you have been working with online support and the Canon Loyalty Program was offered. Be sure to have your serial number for your camera at the time of your call.

topic Canon PowerShot S3IS lens does not open, shows message "lens error - restart" even with new batterie in Point & Shoot Digital Cameras

Canon PowerShot S3IS lens does not open, shows message "lens error - restart" even with new batterie

Re: Canon PowerShot S3IS lens does not open, shows message "lens error - restart" even wit