topic Re: Camera PowerShot repair: battery? warranty? in Point & Shoot Digital Cameras

Camera PowerShot repair: battery? warranty?

christypeace — Wed, 27 Feb 2013 00:59:04 GMT

I'm sending my Camera PowerShot for repair of the lens. Do I need to include the battery when I mail it? I checked different sites. One said send it, another said don't.

Also, when I ordered the camera from Amazon, they included a Canon limited warranty, but it was blank except for the model and body number of the camera. There's a part that's called, "Dealer Record of Canon Purchase." Do I need to fill that out and send it as well? Or is the receipt from Amazon enough?

Thanks for any help

Re: Camera PowerShot repair: battery? warranty?

Richard — Thu, 28 Feb 2013 23:45:50 GMT

Christypeace,

When you send your camera in for service, please send only the camera body. There's no need to include any accessory, including the battery, unless you suspect that it plays a part in the issue.

If you include the battery or any other accessory, please make a note of the "included accessories" on the documentation you provide. Please keep a copy of the documentation for your records, too.

There's no need to send the "Dealer Record of Purchase", but please include a copy of your receipt from Amazon.

Re: Camera PowerShot repair: battery? warranty?

christypeace — Fri, 01 Mar 2013 02:04:13 GMT

Thank you for your response