topic Re: G16 will not connect to my computer wirelessly in Point & Shoot Digital Cameras

G16 will not connect to my computer wirelessly

DLG16 — Tue, 14 Aug 2018 09:09:50 GMT

The camera all of a sudden will not connect to my computer wirelessly. I have found the network, put in the password and it just keeps searching and searching. The camera is only a few feet from my router.

Re: G16 will not connect to my computer wirelessly

Richard — Tue, 14 Aug 2018 21:01:40 GMT

Hi DLG16,

Thanks for posting.

To allow us to better assist you, please reply with the following information:

Which operating system do you have on your computer?
It sounds like you were able to wirelessly connect to your computer, in the past.
- What changes, if any, have you made to your computer (e.g. software, hardware, etc)?
- To the best of your knowledge, has your computer installed operating system updates recently?

Re: G16 will not connect to my computer wirelessly

DLG16 — Wed, 15 Aug 2018 10:30:49 GMT

Win 7 Professional

Yes, it did connect in the past; that is the problem nothing changed

Yes OS is up to date

I have used it several times b/c I do eBay pics and it is so convenient and all of a sudden it won't work.

Re: G16 will not connect to my computer wirelessly

Richard — Wed, 15 Aug 2018 14:50:46 GMT

Hi DLG16,

Thanks for your reply.

Since no updates or changes have occurred to your computer, it's possible that something has changed on your camera. To check for this, I recommend erasing your camera's Wi-Fi settings, then reentering them. For information on resetting your camera's Wi-Fi to default settings, please click here.

Re: G16 will not connect to my computer wirelessly

Waddizzle — Wed, 15 Aug 2018 23:45:42 GMT

@DLG16 wrote:
The camera all of a sudden will not connect to my computer wirelessly. I have found the network, put in the password and it just keeps searching and searching. The camera is only a few feet from my router.

Did your router update? Those symptoms are consistent with a login from an invalid MAC address. Resetting your camera’s Wi-Fi settings, and deleting all of the old Wi-Fi setups is a good idea.

Re: G16 will not connect to my computer wirelessly

DLG16 — Wed, 15 Aug 2018 23:55:48 GMT

I already did that, I reset all the settings and put them back in and it still does not work.

Any other suggestions?

Re: G16 will not connect to my computer wirelessly

DLG16 — Wed, 15 Aug 2018 23:57:43 GMT

I already reset all the wifi settings but it still does not work.

I don't know if the router has been updated or not.

Re: G16 will not connect to my computer wirelessly

Waddizzle — Thu, 16 Aug 2018 00:09:45 GMT

@DLG16 wrote:
I already reset all the wifi settings but it still does not work.
I don't know if the router has been updated or not.

Check the router’s security settings. Do you filter MAC addresses?

Re: G16 will not connect to my computer wirelessly

DLG16 — Thu, 16 Aug 2018 10:27:14 GMT

Sorry, check "what" router settings? What specifically? I matched the pathway with the camera, i.e. WSK,etc.

I don't know what you mean by "filter MAC addresses" .

Re: G16 will not connect to my computer wirelessly

Richard — Thu, 16 Aug 2018 21:14:52 GMT

Hi DLG16,

Thank you for your reply.

MAC Filtering restricts access to your router, using MAC addresses. You'd have to set your router for this to use it.

I recommend checking the "services" on your computer. These services allow your computer to recognize and connect to your camera. For a step-by-step description of this, please click here.

Re: G16 will not connect to my computer wirelessly

DLG16 — Fri, 17 Aug 2018 11:08:13 GMT

I'll try it and get back to you.