topic Re: Recovered jpg files not opening. in Point & Shoot Digital Cameras

Recovered jpg files not opening.

rain — Sat, 29 Jul 2017 20:58:01 GMT

A whole weeks worth of family reunion beach photos possibly lost due to a malfunctioning card reader. Heartbroken. Files were recovered using Recuva from the memory card used with my Canon Powershot SX410IS. The jpgs recovered wouldn't open. Picture Doctor restored into bmps. Bmps say invalid header when trying to open in Corel. I'm a newbie with files. Is there any hope? Two Aunties were depending on me for an album.

Re: Recovered jpg files not opening.

cicopo — Tue, 01 Aug 2017 12:58:30 GMT

This product has an excellent reputation & you may be able to test it before paying. Read the info carefully to see about that plus how to use it.

[link removed per forum guidelines]

Re: Recovered jpg files not opening.

rain — Sat, 29 Jul 2017 23:56:06 GMT

Thank you cicopo! I will definitely check on this tonight!

Re: Recovered jpg files not opening.

rain — Sun, 30 Jul 2017 03:11:33 GMT

I tried the Lexar program, but it wasn't what I needed. I have recovered the files already and need help with opening them from jpg format that wont open as recovered. Or as a bmp file with an invalid header. I have them in both formats. I have a sinking feeling this isn't possible at this point. Thank you for your idea.

Re: Recovered jpg files not opening.

PaulSoebekti — Sun, 30 Jul 2017 13:16:48 GMT

Remove card reader from computer and reboot.

Try to direct connect camera to computer using the Canon supplied cable.

I think it's still on the card, I hope ...

Good luck

Re: Recovered jpg files not opening.

rain — Sun, 30 Jul 2017 13:40:56 GMT

Paul,
I have recovered the files. They were still on the card but not able to be opened. I'm trying at this point to see if they are repairable to open. I have them in jpg and bmp. The bmps were repaired by File Doctor but show invalid header when I try to open them. From now on I will only download by direct connection in hopes to be safer. Thank you for your idea. 😊

Re: Recovered jpg files not opening.

cicopo — Sun, 30 Jul 2017 14:01:44 GMT

If you can't open the files I recommend starting over from scratch using Lexar or another reputable program.

Re: Recovered jpg files not opening.

rain — Sun, 30 Jul 2017 14:10:52 GMT

Thank you cicopo. Sadly, I no longer have the card. Upon seeing the files had been recovered and scratches on the card's connecting components it was discarded. 😩

Re: Recovered jpg files not opening.

BurnUnit — Mon, 31 Jul 2017 19:56:17 GMT

What kind of file extensions are on the recovered files? .jpg? .jpeg? .bmp? Do the files in fact have a file extension?

About how big are the file sizes, just to make sure they aren't suspiciously small.

Re: Recovered jpg files not opening.

rain — Mon, 31 Jul 2017 23:54:48 GMT

BurnUnit

_MG_4528

JPG File (.JPG)

3.26 MB (3,428,539 bytes)

These are the properties of one of the files recovered from the memory card using Recuva above.

I only repaired one file using Picture Doctor as I have to do them one at a time below.

_MG_3975

BMP File (.bmp)

54 bytes (54 bytes) Hmmmm, a little small

Thank you for your input.

Re: Recovered jpg files not opening.

cicopo — Tue, 01 Aug 2017 00:20:11 GMT

It may be the recovery program or it may have been how you set up your camera but the underscore in the prefex part of the file number (_MG) tells me it should be a file shot using the Adobe color space rather than sRGB. Is that intentional? Most people don't own monitors capable of working in the Adobe color space.

Re: Recovered jpg files not opening.

rain — Tue, 01 Aug 2017 00:29:37 GMT

cicopo,

IMG_4537

JPG File

3.33 MB (3,495,559.00 bytes)

The above are the properties of an image I see as I'm directly connected at the moment. It must have been the recovery program?

Re: Recovered jpg files not opening.

cicopo — Tue, 01 Aug 2017 00:41:15 GMT

OK. You showed the underscore in the previous message.

Re: Recovered jpg files not opening.

rain — Tue, 01 Aug 2017 00:48:39 GMT

cicopo,

Yes, the previous message was a file after it had been recovered by the Recuva software. The file in the second message is a clean, current file in the camera I am looking at now directly connected.

Re: Recovered jpg files not opening.

BurnUnit — Tue, 01 Aug 2017 12:53:33 GMT

@rain wrote:
cicopo,

Yes, the previous message was a file after it had been recovered by the Recuva software. The file in the second message is a clean, current file in the camera I am looking at now directly connected.

Are your recoverd files stored on your desktop or laptop? If not, transfer them from your camera memory card now before doing anything else to try saving them.

Assuming you're using Windows, open the folder where your recovered files are stored. If the file names are listed as something like IMG_4537 and not as IMG_4537.jpg you may need to add a file extension to get them to open. The recovery software may have removed the file extensions for some reason.

Copy a couple of the recovered files to your desktop to try an experiment. Right click on one of the image copies and change the file name by adding .jpg to the end of the existing file name. Then try to open the renamed file and see what happens. You can also using an extension like .JPG or .jpeg but they should all respond the same assuming they are jpeg files.

That .BMP file is way too small, like maybe a small text file. Or a badly corrupted image file.

Re: Recovered jpg files not opening.

rain — Wed, 02 Aug 2017 01:34:40 GMT

BurnUnit,
I have recovered the files from the memory card and saved them on my tablet. They end with .JPG already. Thank you for your input. 😉

Re: Recovered jpg files not opening.

BurnUnit — Wed, 02 Aug 2017 20:03:06 GMT

It probably won't make a bit difference, but what software are you using to try opening the image files? If you're using an image browser, have you tried maybe opening them with some image editing software? Have you tried to view them in a web browser? Have you tried opening them on a laptop or desktop computer?

Re: Recovered jpg files not opening.

rain — Mon, 07 Aug 2017 01:14:35 GMT

BurnUnit, sorry it took so long to respond. I tried all your ideas on opening the files with no succes. Thank you for your time.