topic Re: How can I upload photos to PC? in Point & Shoot Digital Cameras

How can I upload photos to PC?

Dion — Thu, 12 Jan 2017 21:20:38 GMT

Just bought a Canon SX60 HS today. How are you supposed to upload photos to a PC without them providing a USB lead?

I keep going round in circles on this, getting directed to download CameraWindow but it only seems to go to a smartphone rather than a PC.

I'm completely astonished at how difficult and confusing it is to perform this most basic task. Am I missing something? Why are USBs not provided?

Re: How can I upload photos to PC?

Richard — Thu, 12 Jan 2017 22:34:30 GMT

Hi Dion,

Thanks for posting.

Canon stopped providing USB cables as part of our commitment to a cleaner environment.

Your camera accepts a USB to mini-B cable. The camera's USB terminal is located on the right-hand side of the camera (as you're holding it to take a photo) under a small door.

These cables are normally available from camera and electronics shops, or camera or electronics departments in larger stores.

You may also purchase the Interface Cable IFC-400PCU from Canon or an authorized dealer. For assistance locating a suitable USB cable, please call our Canon Sales and Accessories Department at (800) 652-2666 between 8:00 AM and midnight ET, seven days a week. They will assist you with product information and dealer locations.

Re: How can I upload photos to PC?

Waddizzle — Thu, 12 Jan 2017 22:44:19 GMT

You need to install " Digital Camera Software 4.3 ', which is available at this link. Didn't you get a software disk with the camera? The directions are in your instruction manual. You can download it from here. Read it.

https://www.usa.canon.com/internet/portal/us/home/support

Use that link to navigate to your camera's support page. You failed to state what OS you are using, so I will assume Windows 7.

Select the "Software" button.

Select "Windows 7" or "Windows 7(x64)" in the drop down box.

Hopefully, you can figure it out from here. If not, read your instruction manual.

Re: How can I upload photos to PC?

Dion — Thu, 12 Jan 2017 22:47:18 GMT

Let's just leave the environmental factor to one side for the moment, my question remains, how can I upload photos to my PC since you deemed a USB cable unnecessary?

I note you provided me with a battery which is also harmful to the environment, as is the camera itself.

Putting all that aside, I've followed the tortuous task of trying to locate the software that I'm supposed to download so that I can upload photos via WiFi to my PC.

So please please tell me where is it??? The instructions on your various manuals do not provide the answer to this which I find truly incredible.

Re: How can I upload photos to PC?

Waddizzle — Thu, 12 Jan 2017 22:54:18 GMT

Stop complailning so loudly. Have you read the Instruction Manual? Page 126? Page 164?

Re: How can I upload photos to PC?

Dion — Thu, 12 Jan 2017 22:58:46 GMT

Thanks for posting that link but I can't see " Digital Camera Software 4.3 ' on there anywhere. Then when I enter the model number I'm given various other choices, among which is "Digital Photo Professional 4.5.10 for Windows", is that what I need?

I'm using Windows 10 by the way.

Re: How can I upload photos to PC?

Dion — Thu, 12 Jan 2017 23:00:57 GMT

Yes, I have read the manual. The manual has led me round in circles to this forum. I challenge you to show me or tell me what I'm supposed to download. I'll then walk away quietly and you'll hear no more complaints. 🙂

Re: How can I upload photos to PC?

Waddizzle — Thu, 12 Jan 2017 23:14:13 GMT

@Dion wrote:
Yes, I have read the manual. The manual has led me round in circles to this forum. I challenge you to show me or tell me what I'm supposed to download. I'll then walk away quietly and you'll hear no more complaints. 🙂

You lost your challenge in your initial post. You just don't realize it, yet. You can complain as loud as you wish, but the answers you seek are right in front of your face. You're too bent on finding failure, and succeeding at it.

I've already spelled out what you need to do, step by step. Download the Windows 7 software.

[EDIT] Obviously, you going to need a jump start. Install the Windows 7 software, which is what was current when the camera was released. THEN, install the software updates for Windows 10.

Re: How can I upload photos to PC?

Dion — Thu, 12 Jan 2017 23:11:18 GMT

On page 126 of the manual it says to go to this link:

http://www.canon.com/icpd/

If you follow that link and then enter the model number as printed, guess where you end up? Back on the manual!

So having gone round in that circle for around the 7th time by now, what can I do? Download "The Software"? What software, i.e., what's it called?

Page 164 refers to "The Software" as well so back in the circle at a different entry point.

Re: How can I upload photos to PC?

Dion — Thu, 12 Jan 2017 23:13:04 GMT

No, you really haven't explained it. I don't care about winning or losing a challenge. I just want to upload photos to my PC with my new camera. If you can't help with that just keep your sarcasm to yourself and go and do something else.

Re: How can I upload photos to PC?

Dion — Thu, 12 Jan 2017 23:14:28 GMT

and why would I download the Windows 7 software when I'm on Windows 10?

Re: How can I upload photos to PC?

Richard — Thu, 12 Jan 2017 23:21:48 GMT

Hi Dion,

Thank you for your reply.

The site for our software and manuals for your camera (http://www.canon.com/icpd/) is provided on page 128kucjub of the Camera User Guide for your camera.

You may directly access the site for your camera by clicking here. Once on our site, scroll down to "Drivers & Downloads", then locate the drop-down menu below that. If your computer uses Windows 10, please use the drop-down menu to choose "Windows 8.1" or "Windows 8.1 (x64)". If your computer uses Mac Sierra or Mac El Capitan, please choose "OS X Yosemite v10.10".

You'll now be able to access the Digital Camera Software 4.3 [Windows] (or [Mac OS X]) and associated program updates.

Re: How can I upload photos to PC?

John_B — Thu, 12 Jan 2017 23:26:57 GMT

Hi Dion!
Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

You can find the contact information for our friends at Canon UK at https://www.canon.co.uk/

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.