https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/windows-live-photo-gallery/m-p/188600#M10425 <P>A little help please...</P><P>I have been using windows live photo gallery to download files from my SX50 to my laptop for several years without issue.&nbsp; Recently Canon upgraded my camera to a SX60 and now when I try to download files, windows says there is a corruption in a file and deletes all files in the folder and doesn't download anything. I have checked for upgrades to the program. The only thing I could find was a missing filetype (.cr2)&nbsp;&nbsp; My laptop is running win7</P><P>Has anyone encountered a similar issue and any fixes or ideas?&nbsp; Also is there a better alternative program to manage my pictures?</P><P>Thanks in advance.</P> Thu, 13 Oct 2016 16:25:46 GMT pababs 2016-10-13T16:25:46Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/windows-live-photo-gallery/m-p/188600#M10425 <P>A little help please...</P><P>I have been using windows live photo gallery to download files from my SX50 to my laptop for several years without issue.&nbsp; Recently Canon upgraded my camera to a SX60 and now when I try to download files, windows says there is a corruption in a file and deletes all files in the folder and doesn't download anything. I have checked for upgrades to the program. The only thing I could find was a missing filetype (.cr2)&nbsp;&nbsp; My laptop is running win7</P><P>Has anyone encountered a similar issue and any fixes or ideas?&nbsp; Also is there a better alternative program to manage my pictures?</P><P>Thanks in advance.</P> Thu, 13 Oct 2016 16:25:46 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/windows-live-photo-gallery/m-p/188600#M10425 pababs 2016-10-13T16:25:46Z https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/windows-live-photo-gallery/m-p/188608#M10426 <P>Did you install the software that came with the SX 60? If not start by doing that.</P> Thu, 13 Oct 2016 17:13:42 GMT https://community.usa.canon.com/t5/Point-Shoot-Digital-Cameras/windows-live-photo-gallery/m-p/188608#M10426 cicopo 2016-10-13T17:13:42Z