topic Re: Edit auto-hybrid file in Point & Shoot Digital Cameras

Edit auto-hybrid file

nkuechle — Sat, 03 Dec 2016 21:16:03 GMT

How do I save an auto hybrid file to my computer to edit it or play it back later? I am not using wi-fi to transfer the file. It just saves as a .jpg.

Re: Edit auto-hybrid file

John_B — Sat, 03 Dec 2016 21:25:04 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using andwhich camera you have. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Edit auto-hybrid file

nkuechle — Sat, 03 Dec 2016 21:29:56 GMT

We are using Windows 10 and have the PowerShot SX610HS

Re: Edit auto-hybrid file

Richard — Mon, 05 Dec 2016 23:07:31 GMT

Hi Nkuechle,

Thank you for posting.

In addition to the JPEG file, your camera should also produce a file like this: MDG_####.MOV (with #### being a 4-digit number).
To better assist you, please describe the method that you're using to transfer your images and movies. Please include the software titles that you're using.