topic Re: Maxify MB2320 needs alignment, however Tray 1 no longer functions in Office Printers

Maxify MB2320 needs alignment, however Tray 1 no longer functions

awgondzur1967 — Sat, 14 Dec 2019 00:43:25 GMT

My Maxify MB2320 needs alignment, however Tray 1 no longer functions, are there any options to feed paper into the printer to manually align heads when Tray 1 no longer functions? We could not fix Tray 1 last year so we removed it and only print from Tray 2. They are not interchangeable, and I see no option to tell Maintenance Screens to pull from Tray 2 to perform alignment. Please help. Thanks, Andrew

Re: Maxify MB2320 needs alignment, however Tray 1 no longer functions

shadowsports — Sat, 14 Dec 2019 14:23:42 GMT

Greetings,

Time for a new printer Andrew.

Re: Maxify MB2320 needs alignment, however Tray 1 no longer functions

Patrick — Mon, 16 Dec 2019 20:28:53 GMT

Hi awgondzur1967,

There isn't a way to print the alignment sheet from cassette 2.

If you are experiencing printing issues, something they can be cleared up by cleaning the encoder:

https://support.usa.canon.com/kb/index?page=content&id=ART168472