https://community.usa.canon.com/t5/Office-Printers/D420-image-class-laser-printer-unable-to-get-it-to-work-on-new/m-p/288624#M9879 <P>I am hoping that someone can help me figure out how to get my printer to work on my new desktop computer. I downloaded the drivers and toolbox but my new computer can't find it. I ran diagnostics and still unable to find it. The printer worked fine on my other computer that was also running windows 10 and the new computer is also running windows 10</P> Thu, 05 Dec 2019 16:20:39 GMT JOEABQ 2019-12-05T16:20:39Z https://community.usa.canon.com/t5/Office-Printers/D420-image-class-laser-printer-unable-to-get-it-to-work-on-new/m-p/288624#M9879 <P>I am hoping that someone can help me figure out how to get my printer to work on my new desktop computer. I downloaded the drivers and toolbox but my new computer can't find it. I ran diagnostics and still unable to find it. The printer worked fine on my other computer that was also running windows 10 and the new computer is also running windows 10</P> Thu, 05 Dec 2019 16:20:39 GMT https://community.usa.canon.com/t5/Office-Printers/D420-image-class-laser-printer-unable-to-get-it-to-work-on-new/m-p/288624#M9879 JOEABQ 2019-12-05T16:20:39Z https://community.usa.canon.com/t5/Office-Printers/D420-image-class-laser-printer-unable-to-get-it-to-work-on-new/m-p/288775#M9898 <P>Hi JOEABQ.</P><P>&nbsp;</P><P>Which of the following methods are you using to setup the D420 for use with the second computer:</P><P>&nbsp;</P><UL><LI>USB connection to the second computer?<BR /><BR /></LI><LI>The optional Wireless Adapter?<BR /><BR /></LI><LI>Sharing the D420 across a network from the first computer?<BR /><BR /></LI><LI>Through a print server?</LI></UL><P>I look forward to your response.</P> Fri, 06 Dec 2019 20:16:30 GMT https://community.usa.canon.com/t5/Office-Printers/D420-image-class-laser-printer-unable-to-get-it-to-work-on-new/m-p/288775#M9898 Darius 2019-12-06T20:16:30Z