topic Re: MF743cdw -Scans only partial document - Need Help to fix the setting in Office Printers

MF743cdw -Scans only partial document - Need Help to fix the setting

rpasupulati — Mon, 02 Dec 2019 23:11:26 GMT

MF743cdw -Scans only partial document - Need Help to fix the setting.

Re: MF743cdw -Scans only partial document - Need Help to fix the setting

StevenMOD — Mon, 02 Dec 2019 23:24:46 GMT

Hi, rpasupulati!

Welcome to the Canon Forums and thank you for your post!

So that the Community can better assist you, we will need to know exactly what Computer Operating System you have (Windows XP/Vista/7/8 or Mac 10.x).

Any other details such as if you're capable of making a copy will greatly help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

Re: MF743cdw -Scans only partial document - Need Help to fix the setting

shadowsports — Tue, 03 Dec 2019 15:05:48 GMT

@rpasupulati wrote:
MF743cdw -Scans only partial document - Need Help to fix the setting.

Greetings,

Open the Scan Utility and look for the "Page Size" this is where you tell the scanner how large of an area to scan. Cropping can occur after the image is captured. If you are only capturing 1/2 of your image, its likely that you have told the scanner to capture an area smaller than the actual size of your image.