topic Re: I purchased a mf8280cw laser printer for my transfer business and the . Ink won't stick to the p in Office Printers

I purchased a mf8280cw laser printer for my transfer business and the . Ink won't stick to the paper

Marilynn — Sat, 26 Jul 2014 20:16:18 GMT

Ink won't stick to transfer paper. Help

Re: I purchased a mf8280cw laser printer for my transfer business and the . Ink won't stick to the p

Danny — Sat, 26 Jul 2014 20:27:06 GMT

Hi, Marilynn!

So that the Community can help you better, we will need to know exactly what type of paper you're printing onto and what toner you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET (5 AM to 5 PM PT).

Thanks and have a great day!

Re: I purchased a mf8280cw laser printer for my transfer business and the . Ink won't stick to the p

Marilynn — Sat, 26 Jul 2014 21:02:43 GMT

Using digi-tran transfer paper, and original canon omk cartridge.

Re: I purchased a mf8280cw laser printer for my transfer business and the . Ink won't stick to the p

Patrice — Tue, 29 Jul 2014 16:54:16 GMT

Hi Marilynn.

Thermal transfer paper is not a supported paper for the imageCLASS units. To view the supported paper types, please refer to the e-Manual for the machine, under "Specifications" > "Paper".

This type of printing is usually supported with our Pixma printers. For more information about these units, please contact our Sales department at 1-800-828-4040, 8:00AM - 12:00AM, 7 days a week.

Should you need further technical assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).