topic Re: Can't print PDFs with MF743cdw in Office Printers

Can't print PDFs with MF743cdw

CurtJ — Fri, 22 Nov 2019 15:21:17 GMT

I can't print certain pdf's from my Canon MF743cdw from the Mail program, Preview, Safari, or PDF Reader Pro.

Yes I can print pdfs that are scanned from the MF743cdw, but always or almost always not from those sent to me.

I am using MacOS Catalina 10.15

Re: Can't print PDFs with MF743cdw

Darius — Fri, 22 Nov 2019 21:35:26 GMT

Hi, CurtJ.

Are you able to print other types of files sent to you, or email messages, or from other programs (such as TextEdit)?

Also, the current drivers provided for the MF743Cdw's use on Mac OS are beta drivers, which may experinece some limitations. Full-featured drivers are expected by the end of this month (Nov 2019) or the first week of December.

If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: Can't print PDFs with MF743cdw

CurtJ — Sat, 23 Nov 2019 17:46:01 GMT

Actually, upgrading from Catalina 10.15 to 10.15.1 has done the trick so far. But it has only been a day so.....