topic Re: MF4770N DOWNLOAD MODE USB AVAILABLE in Office Printers

imageCLASS MF4770n - DOWNLOAD MODE USB AVAILABLE

hkat2006 — Tue, 01 Apr 2025 16:53:54 GMT

I had to do a factory reset on my computer a while ago. Ever since then when I turn on my printer it says ***Download Mode*** USB Available. I tried re-installing the drivers from the Cannon website but the printer still says the same thing. I recently went back to the Canon website to download the latest drivers but it looks like there's no support for this printer because the page is blank. Anyone know how to fix this?

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

Patrice — Tue, 01 Nov 2016 20:46:24 GMT

Hi hkat2006.

I will be able to assist you.

It is recommended that you download and install the printer firmware update. To download the update, please click the link below, and then select the [Firmware] tab:

imageCLASS MF4770n - Drivers & Downloads

If the issue persists, after updating the firmware, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

thepunisher — Thu, 01 Aug 2019 22:45:39 GMT

I'm unable to download the firmware update it says my serial number is incorrect?

Can you please help

TIA

Punisher

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

Patrice — Fri, 02 Aug 2019 22:12:38 GMT

Hi Punisher.

Please try the the first three letters of the serial number and 00000, or 11111.

If the issue persists, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

thepunisher — Thu, 08 Aug 2019 21:46:19 GMT

I'm unable to download the firmware can you help?????

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

hux — Sun, 17 Nov 2019 15:03:05 GMT

I have the same message. I have tried all the various reset tricks ...nothing changes. I can't access any control panel buttons.

The big thing is that if I connect to my computer on the usb it immediately crashes my windows 7 pro.

It does this every time the printer is connected ( so I can't download to the printer obviously)

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

Darius — Wed, 20 Nov 2019 20:54:00 GMT

Hello, hkat2006, thepunisher, and hux.

If you're unable to download the firmware update for the MF4770n through the process recommended above by Patrice, then please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays). One of our phone-based support personnel can help with the firmware download and update.

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

hux — Wed, 20 Nov 2019 22:20:48 GMT

I was finally able to fix.....re-started the machine while holding the stop button. Problem solved

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

gshimomu — Mon, 08 Jul 2024 19:17:51 GMT

Do you have any idea what the message implies? Restarting while holding the stop button didn't change anything. Thanks!

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

JohnCannon — Mon, 31 Mar 2025 20:24:47 GMT

I tried all the suggestions given in the different replies here, including downloading drivers, rebooting, unplugging, power on/off ten times etc; and resigned myself to buying another printer. (This 4770 has been a great printer for me for at least a decade!) The following day I thought I would try one more time so I plugged the power in and turned the power on, and within a couple minutes it started prointing! I don't know if leaving the printer unplugged for 24 hrs had anything to do with it, but, hey, it works now, so it m ight be worth a try.

Re: imageCLASS MF4770n - DOWNLOAD MODE USB AVAILABLE

Омурбек — Fri, 04 Apr 2025 04:41:36 GMT

У меня на экране появился надпись DOWNLOAD MODE USB AVAILABLE но Не могу скачать прошивку на MF4410 (FM4-7174-000 1144T8300227) помогите пожалуйста. Спасибо

Re: imageCLASS MF4770n - DOWNLOAD MODE USB AVAILABLE

shadowsports — Fri, 04 Apr 2025 11:32:52 GMT

Greetings ,

Please use the steps provided previously in this thread using the stop button. Since this topic is 9 years old.... If that doesn't resolve your issue, please start your own topic.