HELP!!! - Scanning Error Message with Canon MF414dw and Apple OS Catalina 10.15

DavidB1 — Tue, 22 Oct 2019 00:46:47 GMT

Hello,

I have a Canon MF414dw printer/scanner that I purchased approximately two years ago. I have an iMac that I just updated with Catalina 10.15. However, now, whenenver I attempt to use the Canon scan utility, I receive the following error message:

- "Cannot start the scanner driver while it is use by another application or user."

I have found older posts in this forum that suggested updating drivers for my printer (I tried this, but it said no new drivers were available for this operating system), as well as unplugging my printer for twenty minutes and plugging it back in. However, nothing is working.

Any advice or assistance would be greatly appreciated.

Thank you.

David

Re: HELP!!! - Scanning Error Message with Canon MF414dw and Apple OS Catalina 10.15

shadowsports — Tue, 22 Oct 2019 14:34:29 GMT

Greetings,

Catalina specific drivers do appear to be avaialbe for your device.

topic HELP!!! - Scanning Error Message with Canon MF414dw and Apple OS Catalina 10.15 in Office Printers

HELP!!! - Scanning Error Message with Canon MF414dw and Apple OS Catalina 10.15

Re: HELP!!! - Scanning Error Message with Canon MF414dw and Apple OS Catalina 10.15