IR ADV-4025 Fax Address Book Error

ccjames — Thu, 17 Jul 2014 19:00:52 GMT

Hello, my office has been experiencing a strange issue with the IR ADV-4025. When navigating the Print Preferences > Edit Address Book the following error is displayed:

"Could not operate the address book because an error occured."

We are using the latest ADV 4025 (FAX) drivers on all our Win7 x64 machines. Oddly, this problem seems to be spreading. Originally, it was only affecting 1 computer but now there are 4 having this issue.

Any suggestions?

Thanks.

Re: IR ADV-4025 Fax Address Book Error

Crista — Thu, 17 Jul 2014 19:26:46 GMT

Hi ccjames!

Thanks for posting in the Canon Forum! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide dealers who are in your area.

topic IR ADV-4025 Fax Address Book Error in Office Printers

IR ADV-4025 Fax Address Book Error

Re: IR ADV-4025 Fax Address Book Error