topic Re: Printer just stops in Office Printers

Printer just stops

maymac — Wed, 16 Oct 2019 13:27:33 GMT

I have the Canon MF731/733. From day 1 I have had the same issue. Everything will be printing just fine and then it will just stop for no reason. I have no idea why it does this. The printer says "suspended" then when I go into the utility there is an error but it doesn't say what it is and it doesn't let you fix anything. I have to shut the printer down then turn it back on and reprint my documents. Why does it do this and how do I fix it when it does besides shutting it down?

Re: Printer just stops

shadowsports — Wed, 16 Oct 2019 14:35:31 GMT

Greetings,

Our questions?

What model printer.. 731 or 733 (CDw)?

What OS are you running?

Driver version?

I see drivers for Windows 10 and MAC > 10.15 (for 733CDw example)

How is the printer connected? Wirelessly, Ethernet, USB?