topic Re: MF731 Mac Driver Update? in Office Printers

MF731 Mac Driver Update?

kenstjohn — Mon, 16 Sep 2019 14:28:01 GMT

After enrolling in the macOS Catalina beta, I found the network scan function/MF Scan Utility will not work. I understand it's a beta and a lot of things don't work.

However ... I am ASSUMING there will be a driver update coming. RIGHT?

FWIW printing functions, on both my MF731 and my PRO-100 continue to work flawlessly.

(I actually like the Canon scan utility and use it a lot...!!)

Cheers!!

Ken

Re: MF731 Mac Driver Update?

Patrice — Mon, 16 Sep 2019 20:31:01 GMT

Hi kenstjohn.

The beta version of macOS Catalina is not currently supported with the imageCLASS machines. Drivers and software are normally released for supported units after a new operating system has been commercially released. It is recommended that you check back in a few weeks for updated versions of the scanner drivers and MF Scan Utility.

If you have any other questions, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).