topic Re: wireless printing in Office Printers

wireless printing

lms — Sat, 28 Jun 2014 03:44:23 GMT

I can not print from my mf4880 wirelessly from my laptop. The printer works well with a USB cord connected to the laptop. Could there be some small piece of information that is missing from the manuals. I have followed the directions in the manuals.

Re: wireless printing

Jason — Sat, 28 Jun 2014 03:55:58 GMT

Hello!

So that the Community can help you better, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: wireless printing

lms — Sat, 28 Jun 2014 04:46:27 GMT

My laptop has windows 8.1

Re: wireless printing

Patrice — Sun, 29 Jun 2014 18:24:18 GMT

Hi lms.

So that I can better assist you, I would like to ask a few questions.

1. Is there any specific error message you receive when you attempt to install the printer wirelessly?

2. Are there any error messages when you attempt to print?

3. Have you ever been able to print successfully over the wireless connection?

4. What is the IP address of the printer?

To locate the IP address, please press [Status Monitor/Cancel] > [Network Information] > [OK] > [IPv4] > [OK] > [IP Address] > [OK].

I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).