topic Toner Status Shortcut in Office Printers

Toner Status Shortcut

dman97 — Wed, 14 Aug 2019 22:32:09 GMT

When I installed the software for my MF733Cdw it put a shortcut on my desktop that says "Toner Status" When i click on it nothing happens. How can I get this shortcut to work. I would like to be able to check toner level from my PC. I am using windows 10 and connected to the printer via a wired network connection.

Re: Toner Status Shortcut

Patrice — Thu, 15 Aug 2019 22:25:36 GMT

Hi dman97.

Please exit the Toner Status, and then start the installation program again. Select Custom Installation, and then select the Toner Status option to reinstall the software.

If the program continues to not respond, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).