topic Canon Maxify MB2720 getting "sending fax" when trying to print in Office Printers

Canon Maxify MB2720 getting "sending fax" when trying to print

bobandmyle — Sat, 27 Jul 2019 18:28:34 GMT

Has anyone come up with a permanent solution to this problem? Does anyone know what is causing this to happen?

Re: Canon Maxify MB2720 getting "sending fax" when trying to print

Patrick — Mon, 29 Jul 2019 16:30:39 GMT

Hi bobandmyle,

To resolve this issue, please uninstall the driver of your MAXIFY MB2720 from each computer that it is installed on and then reinstall the driver. If you are not using the fax, after reinstalling the driver, please delete the Canon MB2700 fax from the Printers window, so this issue does not occur again.

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

Re: Canon Maxify MB2720 getting "sending fax" when trying to print

bobandmyle — Mon, 29 Jul 2019 17:43:59 GMT

Thanks for the idea. You said if you are not using the fax then delete it. However, I do occasionally use the fax, so will that continually cause the same problem?